LandTech Consultants is proud to congratulate Pennichuck Water Works on receiving an Esri Special Achievement in GIS (SAG) Award for its innovative use of GIS and digital twin technology to support water utility operations.
Presented during the 2026 Esri User Conference, the SAG Awards recognize organizations using GIS to solve real-world challenges and create meaningful impact. Pennichuck’s recognition reflects its thoughtful approach to digital transformation and its commitment to using GIS to improve asset management, facility operations, and long-term infrastructure planning.
Celebrating with Pennichuck at Esri UC
LandTech was proud to join Pennichuck Water Works at the 2026 Esri User Conference as Pennichuck received its Esri Special Achievement in GIS Award.
The recognition celebrates Pennichuck’s innovative use of GIS and digital twin technology to support water utility operations. For LandTech, it was especially meaningful to see this work recognized on the Esri UC stage alongside Pennichuck’s team and Esri leadership.
The project reflects what makes digital twins valuable in practice: connecting accurate facility information, GIS, 3D modeling, inspections, sensor data, and work orders in a way that supports real operational decisions.
Pennichuck Water Works celebrates its Esri SAG Award at the 2026 Esri User Conference with Esri’s Jack Dangermond, LandTech’s Chris Lorrain and Katie Iles, and Pennichuck’s Jay Guarneri.
Featured at Esri UC
Pennichuck’s digital twin project was also featured during the Esri User Conference session:
From Data to Decisions: Supporting Facility Management with 3D GIS
Presented by Jay Guarneri of Pennichuck Water Works and Katherine Iles of LandTech Consultants
The session showed how 3D GIS, reality capture, and operational data can help facility teams better understand assets, maintenance history, inspections, and facility conditions.
Listen to the Conversation
Katie Iles, GIS Manager at LandTech, and Jay Guarneri, GIS Administrator at Pennichuck Water Works, joined Todd Danielson of Informed Infrastructure at Esri UC 2026 to talk about how Pennichuck is using laser scanning, 3D GIS, and system integration to support facility operations.
The conversation offers a practical look at how the project came together and how connected facility information is helping Pennichuck better understand and manage its treatment and pumping infrastructure.
Building a Digital Twin for Facility Operations
Pennichuck has taken a practical, phased approach to modernization. After strengthening its enterprise GIS, field workflows, and asset management systems, the utility turned its attention to a complex challenge: bringing critical facilities, including pump stations, booster stations, and treatment plant assets, into a more connected GIS environment.
LandTech partnered with Pennichuck to support this next phase through laser scanning, 3D modeling, GIS integration, and application configuration.
The project created detailed 3D digital twins of key water facilities and connected them to operational information such as asset data, inspections, sensor information, and work orders.
The result is more than a 3D model. Pennichuck staff can view facility assets in context, access related maintenance and inspection information, and better understand how systems connect inside complex operational environments.
Pennichuck’s digital twin environment connects facility assets, inspections, sensor information, and work orders in one spatial view.
What Other Utilities Can Learn from Pennichuck
Pennichuck’s project shows how water utilities can turn complex facility information into a connected, usable view of their assets and operations.
For utilities managing pump stations, treatment plants, booster stations, and other vertical assets, critical information is often spread across drawings, spreadsheets, asset management systems, field notes, and staff knowledge. A digital twin becomes most valuable when it brings that information together in a way teams can actually use.
Connect Facility Data
Connect 3D models, GIS, asset information, inspections, and work orders in one spatial view.
Support Maintenance
Help teams find facility assets, understand context, and access operational information faster.
Preserve Critical Knowledge
Create a clearer record of complex facilities as experienced staff retire or roles change.
Pennichuck’s award-winning work shows how GIS can serve as a unifying framework for facility operations, connecting people, data, and systems in one location-based view.
Start a Conversation
Interested in exploring how GIS, reality capture, or digital twin technology could support your utility or facility operations?
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